Privacy Policy
Modelworks Direct
At Modelworks Direct, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit or interact with our website.
Information We Collect
We may collect personal information from you when you:
- Submit a contact or inquiry form
- Place an order or request a custom model
- Subscribe to emails or updates
- Communicate with us directly
Depending on your interaction, this may include your name, email address, phone number, mailing address, and payment-related details. You may browse our website without providing personal information.
How We Use Your Information
The information we collect may be used to:
- Respond to inquiries and custom model requests
- Process orders and payments
- Provide customer support
- Improve website functionality and user experience
- Send order updates or service-related communications
- Share occasional updates about our products or services
We do not use your information for purposes unrelated to your interaction with Modelworks Direct.
Information Sharing & Disclosure
Your personal information is never sold, traded, or rented to third parties.
We may share limited information with trusted partners who assist us in operating our website, processing payments, or fulfilling orders—only when necessary and under confidentiality obligations.
We may also disclose information when required to comply with legal obligations or protect our rights, property, or safety.
Email Communications
If you provide your email address, we may use it to:
- Send order confirmations and updates
- Respond to inquiries
- Share occasional company news or relevant information
You may unsubscribe from non-essential emails at any time using the link provided in our messages.
Data Security
We take reasonable and appropriate security measures to protect your personal information.
- Sensitive payment data is transmitted using secure encryption (SSL technology)
- Payment information is handled through secure payment processors
- Access to personal data is restricted to authorized personnel only
For custom model orders, certain transaction details may be retained temporarily to complete production and delivery.
Cookies
Our website uses cookies to enhance user experience, analyze site usage, and improve performance. You can choose to disable cookies through your browser settings.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
Children’s Privacy
Modelworks Direct does not knowingly collect personal information from children under the age of 13. Our website and services are intended for individuals aged 13 and above.
Your Consent
By using our website, you consent to this Privacy Policy.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with immediate effect.
Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact us:
Modelworks Direct
Website: https://modelworksdirect.com
Email: info@modelworksdirect.com